Convergent ICT carried out a free survey of John's business and existing IT infrastructure, and made the following recommendations:

• Install a broadband connection for affordable, high-speed, permanently connected Internet access
• Install a firewall to protect the company's internal network
• Install an office server. This provides public and private file storage, manages both printers, holds all email and is accessible from any PC in the office provided that the appropriate username and password is entered.
• Implement an Acceptable Use Policy for the IT infrastructure. This specifies what each employee may and may not do; for example, it prohibits accessing of non-work related websites during working hours but does allow access to them at other times with the exception of certain types of sites.
• Implement a simple website with a unique name informing visitors of the services Mears Furniture can offer.